Shipping policy

Last updated: 28 June 2026

Thank you for shopping with Rugby Life Co.

We take pride in creating premium rugby lifestyle apparel and appreciate your support. Please read our shipping policy below.

Processing Time

Many of our products are made to order.

Please allow 2–5 business days for your order to be printed, packed and prepared for dispatch.

During new product launches, promotions or busy periods, processing times may be slightly longer.

Shipping

We currently ship throughout South Africa.

Standard Shipping

  • R100 nationwide

  • Estimated delivery: 2–5 business days after dispatch

Free Shipping

  • Free standard shipping on all orders over R1,000

Delivery times are estimates and may vary depending on your location and courier network.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking information so you can follow your parcel's journey.

Delivery Delays

While we work with trusted courier partners, Rugby Life Co. cannot be held responsible for delays caused by:

  • Severe weather

  • Public holidays

  • Industrial action

  • High courier volumes

  • Incorrect delivery information supplied by the customer

  • Events beyond our reasonable control

If your parcel experiences an unexpected delay, we'll do everything we can to assist you.

Incorrect Shipping Details

Please ensure your delivery details are correct when placing your order.

Rugby Life Co. cannot be held responsible for delays or additional courier charges resulting from incorrect or incomplete shipping information.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost in transit, please contact us within 7 days of the expected delivery date.

We'll work with the courier to investigate and resolve the issue as quickly as possible.

Questions

If you have any questions regarding shipping or your order, please contact us.

Email: info@rugbylifeco.co.za

Website: https://rugbylifeco.co.za